Q:
You say you offer "secure server" for credit card security.
What does that mean and how does it work?
A:
The goal of Americart security is to achieve one thing: Deliver
credit card information from the customer to the merchant with
the minimum possibility of exposure to prying eyes. Our primary
tool for this is the utilization of secure data encryption. We
encrypt the information between the customer and the cart, and
then you retrieve credit card information the same way. Although
orders are emailed to you in the clear, we strip off the
credit card number, which you then retrieve through
your secure browser, thus completing the secure path.
THE CREDIT CARD DIGITS CAN BE RETRIEVED FROM THIS SECURE URL:
https://www.cartserver.com/sc/lastsix.html
Q:
Do you use VeriSign and can I display the VeriSign security symbol graphic on my
website?
A:
We hold a VeriSign Secure Server Authenticity Certificate. VeriSign
cannot, for security reasons, allow anyone not directly holding their certificate to display their logo,
but you can certainly say, in text, that your Shopping Cart Service holds a Verisign
Certificate which is used at checkout time.
Q:
When I enter a test number for the credit card number on the demo
page, the cart gives me an error. Can I test it without using a
real number?
A:
You have run into one of our tools that keep you from submitting
erroneous charges. We run a mathematical checksum calculation on
each card number to insure that it is a valid number. To run tests,
use 14 zeros. They are mathematically valid charge numbers, and we
do not specifically screen them out.
Q:
If the shopper does not "sign" an on-line receipt, or fax their signature,
is this a problem?
A:
Potentially , it could be, as would be the case with accepting phone orders.
A bigger concern is crooks attempting to order with other people's card
numbers.
We advise that if you get a big order, or ESPECIALLY an
overseas order, that you email the person and request the
bank Name and phone number (on back of the card) to call
for billing address verification. If they are bogus, you never
hear back from them, and you just saved some money.
If you sell expensive/high risk items, you may
want to consider adding custom forms (see the FAQ) that
request this information already. Be sure to read our FAQ on
Protecting Yourself from Credit Card Fraud
