F A Q - C a r t   C o n f i g u r a t i o n   F o r m

Note: The configuration form is self documenting, but there are some things that need mentioning, so here they are.

Q:
Where is the Americart Configuration from located?

A:
https://www.cartserver.com/config/a-config-a.html

Q:
The email you send to the customer after they have ordered is ok, but I want to send them more information regarding delivery, urls, and other information. Can I set this up in the configuration form?

A:
That's possible, but not in the cart configuration form. You'll need to upload your confirmation message to the server using the Custom Acknowledgement upload form: https://www.cartserver.com/sc/customack.html

You basically just make up the email you want to send to customers after they order, and we send it out.

If you are using "detailed shopper order acknowledgement", then the custom acknowledgement becomes the top part of the detailed ack, with the order details being the bottom.

Q:
I need to send orders to multiple addresses besides just the orders address and the admin address. Can I?

A:
Yes. In the box for your orders address, you can add multiple addresses. Use a comma and then a space to separate the addresses. Be sure to place a test order to verify delivery, as you should after all such configuration changes.

Note that you can do the same thing in the "admin" email address box to keep shoppers from seeing the alternate address(es).

Americart FAQ main page